Effective Date: 1st October, 2024

Welcome to KarahKata, an online marketplace operated by Oyertur Garment Factory LTD in Nigeria. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and mobile application.

1. Information We Collect

Personal Information

When you create an account, place an order, or interact with our services, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information

Non-Personal Information

We also collect non-personal information automatically, including:

  • Device information (e.g., IP address, browser type)
  • Usage data (e.g., pages visited, time spent on site)
  • Cookies and tracking technologies

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process transactions and send order confirmations
  • To communicate with you, including sending promotional materials
  • To personalize your experience on our platform
  • To comply with legal obligations and protect our rights

3. Disclosure of Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies).
  • Legal Requirements: We may disclose your information if required by law or to respond to legal requests.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Security of Your Information

We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and correct your personal information
  • Request deletion of your personal information
  • Opt-out of receiving promotional communications
  • Withdraw consent where we rely on your consent to process your information

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website and app.

7. Third-Party Links

Our website and app may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and app, with a revised effective date. Your continued use of our services after the changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

KarahKata Customer Support
Email: support@karahkata.com